A new prescription is issued at an appointment, sent to a pharmacy, and then waits. If the patient cannot get there, doses are missed, conditions destabilise and a preventable readmission starts to look likely.
Jomia handles this two ways. Either the rider travels to the pharmacy with assistance to the counter, or a medication stop is added to a trip already happening that day, which is usually the most efficient option.
Where a patient cannot travel at all, a pharmacy errand can sometimes be arranged on their behalf, subject to the pharmacy's own identification and authorisation rules.